Free courses, guides & templates to help build value led products
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Thinking horizontally to create value streams
4 Minute Whiteboard
Are you thinking horizontally about delivering value to your users?
Many organisations think vertically, they focus on the needs and goals of their internal departments. Customers think horizontally and organisations should too if they want to deliver value quickly and efficiently to their customers.
Watch this 4 minute whiteboard where we talk through:
- The fundamentals of thinking horizontally rather than vertically in order to create value streams which drive growth
- Why friction can be your friend as well as your enemy
- How to understand your points of value exchange and why taking a hybrid approach to servicing customers can sometimes be the best option.